I didn't get my
order! Why hasn't it been sent?
got the electronic invoice but there is not any attachment.
I can't open the
Email attachments you sent!
got the electronic invoice but I can't open the attachment.
I can't find what I want
when I search.
My Credit Card is being declined. It should be O.K.
When I click
the "Pay Now" button, nothing happens!
getting an ERROR 605 message when completing my order!
I am an Elite Member and I forgot to log on when I ordered. I didn't get
make sure you receive your BandTrax email order.
How will my order be supplied?
When will my order be sent?
Is your site a secure site when entering credit card details. How do I
know my transaction is safe?
What are my payment options?
What will the
charge look like on my credit card?
What if I received a wrong
What if I get a defective file?
I need a copy of my invoice.
If I get really stuck or I am unsure of something, can I ring and ask for
I can't get the demos to play. Can I save them and listen to them later?
Why do the demos sound great thru my MIDI player or keyboard but sound awful
thru my computer sound card?
Why do you show things like "Single Mix" or "Album Version" etc. in the
What is the quality of your
do you think about free files available on the Internet?
Will you sell or give my contact information to another company?
Can I get a complete catalogue?
Do you make MIDIfiles
that are not listed?
How much is a trax?
What Format should I
have. Format 1 or 0?
Which type should I be
using. GM or GS?
Can I use GM files on GS
Can I use GS files on GM
What is the difference between the PRO series and the Syncronised Lyrics
Your MIDIfiles always work the same, however other files change, depending
on what order I play them. How come?
Will your MIDIfiles
work on my equipment?
Do you use a CD or MP3 to MIDI converter to make these MIDIfiles?
need to see a list of controllers used in the MIDIfiles.
I need to
see a list of SysEx used in the MIDIfiles.
I need to see a list of GM
I need to see a list
of Roland GS Devices.
Am I allowed to
alter the files for my own use?
Do I have to pay any extra to use the MIDIfiles to perform live with?
Can I use your MIDIfiles on my CD I'm going to record and sell?
Can I buy cheap BandTrax files from ?????". He says "He changes them
because he's allowed to". Is this correct?
When I first got the files they worked perfectly, now they've changed.
They don't sound as good. Why?
I am trying to use your MIDIfiles on a CD but it won't work. What am I
I need to add
syncronised lyrics text to a file.
to REMOVE the melody from the KAR (Karaoke) files.
I need to hear the MIDIfiles thru a better sound reproduction source than the
standard PC sound source.
I need to convert from format 1 to format 0 (or format 0 to format 1)
I need to convert the MIDIfiles to audio so I can use them on a CD or MP3
I need to quickly create a MIDIfile that I can use. It doesn't need to be
exact, just a rough arrangement of a certain song.
When I try to burn a MIDIfile to CD I'm getting a "file error" message.
The MIDIfiles work in MEDIA PLAYER but don't operate correctly when I
transfer them to other software or hardware.
I have a friend who knows everything about computers and MIDIfiles. Now they don't work anymore.
Do you have a separate
category for Christmas trax?
Do all your MIDIfiles have endings as opposed to faded endings?
I'm having a problem with getting sound from your music demos on your
site. I have recently upgraded Media Player. All the music from my cd's
I have upgraded something from Microsoft and some things are now not
working as they did
The song by Don Williams ( SSP385 ) is this a download only or can I buy
I want to download quite a few of your MIDI files to purchase. Do they
have a count in for each or most of the songs?
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