I can't open the Email attachments you sent!

All Email orders are sent from BandTrax as Email attachments with your invoice. To open your BandTrax order you will need WINZIP (www.winzip.com) or similar unzipping software. If you are using Outlook Express Version 6 or later you may need to reduce the security settings restricting attachments as the default setting filters out many attachments. Open Outlook Express then go to Tools, Options, Security and UNCHECK the box that says "Do not allow attachments to be saved or opened that could potentially be a virus."
We will not be held responsible for any changes made by you and strongly recommend using quality Anti-Virus Software instead of the strict filtering parameters within Outlook Express.
You should also check your firewall settings as many default to not allowing ZIP files. e.g. Zone Alarm "quarantines" ZIP files. Change this to "allow".

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